Privacy Policy
Last updated: this site's publish date. This policy explains what data we collect and how we use it.
1. What we collect
Name, email, phone and shipping address when you purchase or create an account; order history; and, if you opt into notifications or the newsletter, your email for that purpose. If you accept analytics cookies, we also collect anonymized browsing data (pages visited, device, traffic source).
2. How we use your data
To process and ship your order, keep you updated on its status, answer questions, prevent fraud, and, if you opted in, send you updates by email or push notification. We never sell your data to third parties.
3. Who we share data with
We share only what's strictly necessary with: Stripe and PayPal (payment processing), Shippo (shipping label generation and carrier data), Resend (transactional emails) and, when enabled, Google Analytics and Meta Pixel (site usage stats). Each provider processes data under its own privacy policy.
4. Cookies
We use essential cookies for the cart, login and your chosen language. If Google Analytics or Meta Pixel are enabled, measurement cookies are used too — you can block these in your browser settings.
5. Security
Passwords are stored encrypted (bcrypt) and connections to the site travel over HTTPS. We never store card numbers — that's handled directly by Stripe/PayPal.
6. Your rights
You can ask us to access, correct or delete your personal data, and unsubscribe from the newsletter at any time (unsubscribe link in every email, or by writing to us). Email hola@bravoexclusives.com to exercise these rights.
7. Retention
We keep order data as long as required for accounting and tax purposes. Account data is kept while the account remains active.
8. Children
This store is intended for users 18 and older. We do not knowingly collect data from minors.
9. Changes to this policy
We may update this policy; the version published on this page always governs.